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  #1  
Old 03-07-2016, 06:27 PM
RickWoodall's Avatar
RickWoodall RickWoodall is offline
 
Join Date: Jan 2007
Location: Ontario Canada
Posts: 1,452
Smile Classic Aero Designs customer service...Thumbs up

One of the things i love about rvs, and experimental aviation is the great people and products.

My wife bought me the nice dash pad that Classic offers. Every year we do a few things to upgrade the bird. Anyway, just with the way things work.....an error was made at Classic and they sent the wrong one. I was to be honest a little grumpy as i was looking forward to it and its a bit of a pita, as i shipped it to a US address, pay them to receive it for me, and had to drive to get it and do the customs thing...

Anyway, I reached out to Jeremiah at Classic. No excuses, no passing the buck, nothing but an immediate and outstanding reply with a more than fair and quick resolution. Cant ask for more. Mistakes get made in any business..the sign of a great business is when there is an issue, they step up and face it head on and make it right fast.

Great Job Classic. Stand up company and glad you are part of the RV community. Regards, Rick
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Rick Woodall C-GSTT "ghost"
9a -TMX io-320, catto three blade, dual dynon hdx with a/p. 900+ hrs in 8 yrs flying.

Flew to Osh 11,12,15,17,19. SNF 2013. West to Cali /Washington/Vancouver/crossed the Rockies north to Red Deer east to Moosonee and over to maritimes. South to Jekyll Isl, cedar key, and Key West etc. 6 trips and 17 islands of the Bahamas. Flown turtles and dogs for Pilots n Paws too. Love our Rv's
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  #2  
Old 03-07-2016, 08:02 PM
rightrudder rightrudder is offline
 
Join Date: Mar 2014
Location: Laguna Hills, CA
Posts: 1,805
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Jeremiah was super helpful with me too. And I'm loving the dash pad; it's the perfect finishing touch for the cockpit.
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Doug
RV-9A "slider"
Flew to Osh in 2017, 2018 & 2019!
Tail number N427DK
Donation made for 2020
You haven't seen a tree until you've seen its shadow from the sky -- Amelia Earhart
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  #3  
Old 03-07-2016, 10:28 PM
Tracer 10 Tracer 10 is offline
 
Join Date: Mar 2011
Location: Oregon
Posts: 125
Smile Classic Aero Design

Double dido on C.A.D.
They do beautiful work & the seats they built for our RV-6 turned out beautiful.
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