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  #1  
Old 02-05-2016, 02:17 PM
siclick33 siclick33 is offline
 
Join Date: Feb 2012
Location: UK
Posts: 21
Default Vans Email Response Time

I am pretty much ready to order my preview plans and my practice projects and emailed Vans earlier this week with a question and to ask for a shipping quote. I haven't heard anything so last night I sent a follow-up email but haven't had a reply from that yet either.

Does anyone have any experience on how long they usually take to reply to 'info' (not support) emails? Do I just need to be patient or do I need to chase it up? In truth it hasn't really been that long but it seems like an age as I want to crack on!!

I am in the UK otherwise I'd give them a ring.
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  #2  
Old 02-05-2016, 03:47 PM
Ron B. Ron B. is offline
 
Join Date: Nov 2007
Location: Yarmouth, Nova Scotia
Posts: 2,406
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Yep , sounds about right.
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RV-10 SOLD
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  #3  
Old 02-05-2016, 03:59 PM
siclick33 siclick33 is offline
 
Join Date: Feb 2012
Location: UK
Posts: 21
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Contact has been made

The ball is hopefully starting to roll.
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  #4  
Old 02-05-2016, 07:24 PM
Robin8er Robin8er is offline
 
Join Date: Sep 2015
Location: Socal
Posts: 452
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They are pretty quick as im sure you saw. And pretty helpful too. I think they are an awesome company.

I just want to warn you, I was in the exact same spot you are about 4 months ago working on a practice kit and now i'm done with the tail and half way through the wings... It all starts with that little practice kit
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  #5  
Old 02-05-2016, 08:45 PM
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airguy airguy is offline
 
Join Date: Oct 2006
Location: Garden City, Tx
Posts: 5,122
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You'll tear through the tail kit faster than you think - you'll want to order the wing kit when you're about halfway through the tail or you'll drive yourself crazy with the waiting.
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Greg Niehues - SEL, IFR, Repairman Cert.
Garden City, TX VAF 2020 dues paid
N16GN flying 700 hrs and counting; IO360, SDS, WWRV200, Dynon HDX, 430W
Built an off-plan RV9A with too much fuel and too much HP. Should drop dead any minute now.
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  #6  
Old 02-09-2016, 02:29 PM
siclick33 siclick33 is offline
 
Join Date: Feb 2012
Location: UK
Posts: 21
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I don't know whether to thank you guys or not

I was only going to order the plans and practice projects but somehow I've ended up ordering the empennage as well

[ed. You're welcome. <g> dr]

Last edited by DeltaRomeo : 02-09-2016 at 02:32 PM.
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  #7  
Old 02-09-2016, 03:16 PM
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airguy airguy is offline
 
Join Date: Oct 2006
Location: Garden City, Tx
Posts: 5,122
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And now the fun begins...
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Greg Niehues - SEL, IFR, Repairman Cert.
Garden City, TX VAF 2020 dues paid
N16GN flying 700 hrs and counting; IO360, SDS, WWRV200, Dynon HDX, 430W
Built an off-plan RV9A with too much fuel and too much HP. Should drop dead any minute now.
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  #8  
Old 02-09-2016, 03:49 PM
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wirejock wirejock is offline
 
Join Date: Oct 2005
Location: Estes Park, CO
Posts: 3,931
Default Koolaid

Quote:
Originally Posted by airguy View Post
And now the fun begins...
Another noobie drikin' the Koolaid from the Vans fountain!
Seriously, it's fun. If you like tinkering, you will love building.
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Larry Larson
Estes Park, CO
http://wirejockrv7a.blogspot.com
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Donated 12/03/2019, plus a little extra.
RV-7A #73391, N511RV reserved (2,000+ hours)
HS SB, empennage, tanks, wings, fuse, working finishing kit
Disclaimer
I cannot be, nor will I be, held responsible if you try to do the same things I do and it does not work and/or causes you loss, injury, or even death in the process.
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