Quote:
Originally Posted by floridawing
I also email them and have not herd back?
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Since there is no name attached to this I can't be 100% sure. I spoke with the owner of a HR2 with one of our links and was concerned about 4 turns of the rod end bearing. I also believe it was an API tailwheel set up in which we provided a steering arm.
If it is the same person same plane, I believe it is, we talked on at least two occasions this past week. I provided 2 solutions to the problem after Jason and I consulted.
We pride ourselves customer service and unequaled availability. Emails are usually answered very quickly. We both have other jobs and both enjoy flying, so emails might not get answered instantly. Unless I'm in the air, I will answer my phone, including Holidays, weekends and virtually anytime day or night.