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Old 10-18-2013, 01:03 PM
RickWoodall's Avatar
RickWoodall RickWoodall is offline
 
Join Date: Jan 2007
Location: Ontario Canada
Posts: 1,452
Thumbs up MGL customer service.
I had an intermittent issue with my v10 comm. Emailed mgl, got a response they needed my address. Immediately got an email that is was shipped and a UPS tracking #.
No discussions, no negotiations, no talking that the warranty is up or it depends on the issue or is pro rated or I need to pay shipping, or send my back first etc.

A brand new comm showed up and they ask that I return the other. How great is that?

Very happy mgl customer. Happy happy.
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Rick Woodall C-GSTT "ghost"
9a -TMX io-320, catto three blade, dual dynon hdx with a/p. 900+ hrs in 8 yrs flying.

Flew to Osh 11,12,15,17,19. SNF 2013. West to Cali /Washington/Vancouver/crossed the Rockies north to Red Deer east to Moosonee and over to maritimes. South to Jekyll Isl, cedar key, and Key West etc. 6 trips and 17 islands of the Bahamas. Flown turtles and dogs for Pilots n Paws too. Love our Rv's
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  #2  
Old 10-18-2013, 02:48 PM
bird's Avatar
bird bird is offline
 
Join Date: Nov 2010
Location: lake charles, La.
Posts: 699
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That's great to hear being I now own a new v6, and an entire iefis challenger system, new and being installed.

Bird
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Bird
rv8 entire airframe at airport now, painting done, intersection and gear upper and lower fairings done, maybe order engine around first of year or before the next rate increase.
"to fly is a privilege that I am so thankful to God for"
http://www.mykitlog.com/tcb328/
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  #3  
Old 10-18-2013, 03:02 PM
RickWoodall's Avatar
RickWoodall RickWoodall is offline
 
Join Date: Jan 2007
Location: Ontario Canada
Posts: 1,452
Default Amazing
It amazes me the great products and great service we get in this hobby from most of the vendors. I have had experience with the certified companies and their level of service is usually dismal, after you pay their crazy price. Oh well. Enjoy your comm!
__________________
Rick Woodall C-GSTT "ghost"
9a -TMX io-320, catto three blade, dual dynon hdx with a/p. 900+ hrs in 8 yrs flying.

Flew to Osh 11,12,15,17,19. SNF 2013. West to Cali /Washington/Vancouver/crossed the Rockies north to Red Deer east to Moosonee and over to maritimes. South to Jekyll Isl, cedar key, and Key West etc. 6 trips and 17 islands of the Bahamas. Flown turtles and dogs for Pilots n Paws too. Love our Rv's
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