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  #1  
Old 08-25-2006, 08:03 AM
Brantel's Avatar
Brantel Brantel is offline
 
Join Date: Mar 2006
Location: Newport, TN
Posts: 7,496
Default I am a real customer now!

I guess you are not a real customer untill you order your wing kit which I did a few days ago.

I say this because I just got my first correspondance from a live person there where they actually thanked me for my business. In the past while ordering and building my emp. this never happened.

Good to know it gets better as you spend more money with them.
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Brantel (Brian Chesteen),
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RV-10, #41942, N?????, Project Sold
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Lyc. O-360 carbed, HARTZELL BA CS Prop, Dual P-MAGs, Dual Garmin G3X Touch
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  #2  
Old 08-25-2006, 08:49 AM
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G Swartley G Swartley is offline
 
Join Date: Feb 2006
Posts: 117
Default Talk to vans

Brian
If you mess a part up you get to call them and talk to somebody in person too. Guess how I know this.

Happy Building
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Gregg Swartley
RV-9
Bowmansville, PA
http://www.greggswartley.com
Wings (Done for now),
Working on the Finish Kit
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  #3  
Old 08-25-2006, 09:21 AM
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bsacks05 bsacks05 is offline
 
Join Date: Jan 2005
Location: Warner Robins, GA
Posts: 1,187
Default

What a great business Van's is. I have never been so happy to give so much money over so long a time for anything.
And, in the end, it is worth every penny.
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Bruce Sacks
RV-9 N659DB - Flying since 7/1/06
Hatz CB-1 - Fabric covering with Polyfiber.
Warner Robins, GA
A&P
APRS KJ4EFS
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