Originally Posted by David Z
USPS/Canada Post shipping doesn't charge the $400 handling fee. I know your pain. I bought a $60 item off the VAF classifieds. Shipping was $15, picked it up and paid the Canadian tax then 6 weeks later I got a $35 bill from FedEx for the processing fee.
Very sneaky and dishonest when they add fees that are double the shipping cost 6 weeks after delivery. It shouldn't be this difficult and expensive to do business with our friendly neighbours to the south.
I agree, and my solution for the last 17 years has been to use a freight forwarder. It's the e-commerce providers that have recently been getting in the way due to their enhanced security.
I have had my bank, Visa and suppliers trying to figure out what is broken in the system. Apparently, it's the fault of the bad guys, and security is tighter. At least one supplier said that they will only ship to the billing address for the first shipment, then elsewhere for subsequent orders. That's an alternative way of proving the credit card is valid. When I made my shipping and billing address the same, the transaction was still rejected, since the e-commerce front end did an $0.83 transaction, then reversed it to prove the card. That's why I had to wait, then try it again later to be accepted.