Ed_Wischmeyer
Well Known Member
So this all started with advertising a set of headphones on the VAF classifieds...
* On July 21, I committed this package to the tender mercies of the US Postal Service, headed for Poland using Priority Mail.
* On July 23, it made it to the Miami, FL, International Distribution Center.
* Two weeks ago, I was told that the package was still in Miami but had cleared customs, ready for export, and would go out on the next shipment.
* Last week, same story, but the PO lady kind of refused to let me file a claim nor ask for it to be returned. She said that she had shipped stuff to her family in Bulgaria and it took a month.
* The buyer said that he had a friend coming to the US, and if I could ship the package to him, he could take it back home with him. But I can't get the package back from Miami limbo...
* I found an international package tracking web site, and it apparently got its information, or lack thereof, from the USPS web site. It said still in Miami.
* Just now, the web says it's still in Miami.
I suggested to the buyer that he file a claim via PayPal as that would be for the full amount, rather than the less than full value insurance because I did not pay extra to insure for full value. And he can do that now. Also, hopefully, PayPal will have more leverage / clout / ability to resolve the situation than we mere mortals. I admire the buyer's considerable patience.
A friend says that I should have shipped via parcelmonkey.com, which would have been cheaper and faster.
This really should not have been this hard. And you can guess the excuse/reason, a certain world-wide virus...
Any further suggestions, other than waiting?
* On July 21, I committed this package to the tender mercies of the US Postal Service, headed for Poland using Priority Mail.
* On July 23, it made it to the Miami, FL, International Distribution Center.
* Two weeks ago, I was told that the package was still in Miami but had cleared customs, ready for export, and would go out on the next shipment.
* Last week, same story, but the PO lady kind of refused to let me file a claim nor ask for it to be returned. She said that she had shipped stuff to her family in Bulgaria and it took a month.
* The buyer said that he had a friend coming to the US, and if I could ship the package to him, he could take it back home with him. But I can't get the package back from Miami limbo...
* I found an international package tracking web site, and it apparently got its information, or lack thereof, from the USPS web site. It said still in Miami.
* Just now, the web says it's still in Miami.
I suggested to the buyer that he file a claim via PayPal as that would be for the full amount, rather than the less than full value insurance because I did not pay extra to insure for full value. And he can do that now. Also, hopefully, PayPal will have more leverage / clout / ability to resolve the situation than we mere mortals. I admire the buyer's considerable patience.
A friend says that I should have shipped via parcelmonkey.com, which would have been cheaper and faster.
This really should not have been this hard. And you can guess the excuse/reason, a certain world-wide virus...
Any further suggestions, other than waiting?