pmccoy
Well Known Member
I have two Bose A20 headsets. They are both bluetooth and both have had the wire cables break in the last two months. I bought these about two years ago, and when they are working they are really great. I love them.
Problem is about two months back, my pilot headset started dropping out on audio calls from the radio. I switched to the passenger set, and finished my flight. On the ground I tested both pilot and passenger headset and found the wires in the cable were bad. I called Bose, and they shipped out a replacement cable for free ($295 to buy on their site). They are under warranty for five years. When I got the new cable, I installed it and shipped the bad one back to Bose. Didn't think to much about it.
Last weekend the exact same thing happened to the passenger headset. Bose is sending me a new cable for that one as well. I am happy that Bose is fixing the problem by sending out the replacement cables. But I am worried about the reliability of these going forward.
Is anyone else having issues with the Bose A20 headset cabling?
Problem is about two months back, my pilot headset started dropping out on audio calls from the radio. I switched to the passenger set, and finished my flight. On the ground I tested both pilot and passenger headset and found the wires in the cable were bad. I called Bose, and they shipped out a replacement cable for free ($295 to buy on their site). They are under warranty for five years. When I got the new cable, I installed it and shipped the bad one back to Bose. Didn't think to much about it.
Last weekend the exact same thing happened to the passenger headset. Bose is sending me a new cable for that one as well. I am happy that Bose is fixing the problem by sending out the replacement cables. But I am worried about the reliability of these going forward.
Is anyone else having issues with the Bose A20 headset cabling?