kaweeka
Well Known Member
I purchased an RV-9A a few months back. I wish I could say I spent the time building and thus claim credit for what my 5000 hours of flight experience tells me is likely one of the best aircraft I've had the pleasure of flying but, I digress. The tow bar that came with the plane bent after simply trying to straighten the nose wheel while parked rendering it essentially useless. I wend searching and found the Bogart Aviation tow bar. When it arrived, the difference in construction materials was evident. I like the fact it is longer thus saving my 3 surgery back from bending so much. I did find, however that the nose gear pins didn't fit into the ends of the tow bar and I called to discuss it. I found myself on the phone with the president, Richard, who was not only gracious enough with his time but actively listened and, after giving me his cell number to text a few pictures, had the solution. Problem solved! That's customer care at it's finest. Great product, fair price and great support. Any other companies out there reading this??? ( OK, True trak is in this club as well)