I want to start by saying that I have been happy with KitLog Pro up to now. In the past I have had some user set up problems and KitLog responded within a day. I did an upload on March 1st and March 8th 2014 with no problems. Then on March 9th I went to post to internet and did not change user name or password, the lines are already are pre-filled. I tried to add another upload and received a message ?sending data please wait?
Another box pops up ?Sync Results? with a message of ?Failed Authentication?. I tried it a couple of times and even re-booted both my internet connection and computer just in case. Still did not work. I then sent
support@kitlog.com a message explaining the problem. I have sent emails to Kit Log on March 9, 10 and 17th and have not heard anything back from them. I called them today and left a voicemail. I understand a little time delay in response but not 10 days and counting.
