Ordering from Aircraft Spruce one state away, and we are 20 miles from both companies local depots...
UPS -
Puts us at the end of their delivery route by servicing commercial customers first - package arrives late (sometimes 6 pm) in the day. Two days to get here.
Leaves box on doorstep.
No direct tracking - got to go to web site.
FedEx Ground -
Packages arrive early in the morning. One and half days to get here - Saturdays included.
Leaves box on doorstep.
Sends a 'delivery confirmed' e-mail within 5 minutes of box being left on doorstep.
Spruce rates them slightly cheaper.
Both - no hot delivery chick...
Guess which one I switched to?
Shipping outbound
UPS
Local UPS Stores are franchises - cost markup is high, and not published.
FedEx Ground
Go to local Kinkos - pay published rates.
Guess which one I use?