Quote:
Originally Posted by usnrph
If that doesn't work (like mine didn't), they'll give you the information needed to ship your unit back to them.
That happened to me and I ended up with a new unit! 
Couldn't be happier with Garmin's support of their product.
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That's been my experience as well, don't feel too bad about the discontinuation of the product, a month after I fired up my GNS-480, it was discontinued, trust me, we owners of that unit invested a tad more dollars than a 396. That said I think most of us wouldn't give'm up for nothing and Garmin has been very helpful to me...Never has been the unit, just a short between the headsets of the operator...Me
