VansAirForceForums  
Home > VansAirForceForums

- POSTING RULES
- Donate yearly (please).
- Advertise in here!

- Today's Posts | Insert Pics

  #11  
Old 01-14-2008, 08:23 AM
andrew phillips's Avatar
andrew phillips andrew phillips is offline
 
Join Date: Dec 2006
Location: Carp, Ont
Posts: 347
Default and I like him too!

My shipment was late because of customs clearance (not his fault) and he was going to send me a replacement at no charge. Luckily my order arrived the next day before he shipped his. As they say on Ebay...Highly recommended!
Reply With Quote
  #12  
Old 01-14-2008, 09:45 AM
dmaib's Avatar
dmaib dmaib is offline
 
Join Date: Jan 2006
Location: New Smyrna Beach, FL
Posts: 1,339
Default SafeAir

Ultra fast response, even on weekends. Great products, good instructions, great technical support.
Absolutely wonderful to do business with this company.
__________________
David Maib
RV-10 N380DM
New Smyrna Beach, FL
VAF Paid 1/21/2020

"In '69 I was 21, and I called the road my own"
Jackson Browne





Reply With Quote
  #13  
Old 01-14-2008, 12:59 PM
Camillo Camillo is offline
 
Join Date: Sep 2006
Location: Roma, Italy
Posts: 510
Default

Unfortunately, not every supplier is like Tony...

Anyway, I received static/alternate static/etc... kits from him and he offered to send all to Italy without waiting for payment receipt.
And when I asked him how to cut tubing he answered quickly.

This is customer service!
__________________
RV4 IO-320, Catto 3-blade, Christen, I-BILT
Flight time: 1 hour
Status: test flights
www.rv4.it

ROME, Italy
---
RV9A O-320 D1A, Hartzell C/S prop, slider, I-PRCA
Flight time: 350 hours
Status: SOLD
http://nuke.rv9.it
Reply With Quote
  #14  
Old 03-06-2008, 11:26 AM
rv8180 rv8180 is offline
 
Join Date: Nov 2005
Location: Jax, Fl
Posts: 140
Default

I'm trying to place an order with Safeair1, but do not know how to contact them or where they are located.
None of their web site links, contact info, etc, work.

Anyone have their phone number or email or can point me?
Thanks!
__________________
Roy C Lewis Jr
Jax, Fl
RV8QB
Lyc AEIO-390
Catto 3
Dual GRT
Firewall forward
Reply With Quote
  #15  
Old 03-06-2008, 11:41 AM
JohnR JohnR is offline
 
Join Date: Aug 2005
Location: Williamsburg, IA
Posts: 366
Default

Their site is working for me. Try http://www.safeair1.com or call them at 817 - 939 - 2695
__________________
John Roberts
RV-7A - Fuselage
Williamsburg, Iowa
VAF 393
N624KJ reserved
Numbers 6:24 - The LORD bless thee, and keep thee
Reply With Quote
  #16  
Old 03-06-2008, 11:42 AM
Jeff R's Avatar
Jeff R Jeff R is offline
 
Join Date: Jun 2007
Location: Merritt Island, FL
Posts: 602
Default

http://www.safeair1.com/index.htm

817 - 939 - 2695


Something bad with them? I got a pitot mast that looked warped. I wrote them and they shipped me out a new one right away. A few days later they asked me to ship the bad one back to them so they could figure out what happened, offering me a big credit if I would. They later told me what had happened (a typical human mixup - the mast wasn't warped, it was made for something else), plus they gave me another credit! I got a credit for them sending me the wrong part, and other credit for sending the wrong back back. Wow!

Needless to say, I have placed two additional orders with them. If they sell what I am looking for, they are at the top of my list to order from. These guys are the absolute best.
__________________
Jeff Rosson
Repeat Offender
RV14 - Working on Empennage/Tail Cone
RV9A - Completed! First flight on July 18, 2012!
Based at Merritt Island, FL (KCOI)
VAF Number: 1170


----
Star Trek Quote: "Logically, it could work. Also, logically, there are a hundred variables, any one of which could put us in a worse position than we're in now." Mr. Spock in Return to Tomorrow
Reply With Quote
  #17  
Old 03-06-2008, 11:51 AM
pierre smith's Avatar
pierre smith pierre smith is offline
 
Join Date: Jan 2005
Location: Louisville, Ga
Posts: 7,840
Default Free hosting...

.......for us out there giving transition training as well. He firmly believes in Transition training and to that end, provides us a free web site....all we had to do was send him some pictures and our details...great guy.

Regards,
__________________
Pierre Smith
RV-10, 510 TT
RV6A (Sojourner) 180 HP, Catto 3 Bl (502Hrs), gone...and already missed
Air Tractor AT 502B PT 6-15 Sold
Air Tractor 402 PT-6-20 Sold
EAA Flight Advisor/CFI/Tech Counselor
Louisville, Ga

It's never skill or craftsmanship that completes airplanes, it's the will to do so,
Patrick Kenny, EAA 275132


Dues gladly paid!
Reply With Quote
  #18  
Old 03-06-2008, 11:53 AM
rv8180 rv8180 is offline
 
Join Date: Nov 2005
Location: Jax, Fl
Posts: 140
Default

Quote:
Originally Posted by JohnR View Post
Their site is working for me. Try http://www.safeair1.com or call them at 817 - 939 - 2695
The site works, but I can't get the customer care, contact us links, etc, to work.

Thanks alot, for their phone number.

Not knowing anything about them, I wouldn't have bothered to find them, but the posts here on VAF reflect alot of very satisfied customers.

Thanks, again....
__________________
Roy C Lewis Jr
Jax, Fl
RV8QB
Lyc AEIO-390
Catto 3
Dual GRT
Firewall forward
Reply With Quote
  #19  
Old 03-06-2008, 12:20 PM
AntiGravity's Avatar
AntiGravity AntiGravity is offline
 
Join Date: Dec 2005
Location: Hamilton, New Zealand
Posts: 632
Default CustomerCare links work for me in NZ

I have dealt with Tony on a couple of occasions and he is indeed a top bloke. Static air ports are on the way as we speak and as always he sends before he gets payment. If I need anything at all, and they have it, they'll get the order, no question: so come on Tony ... more stock, more stock, more stock, more stock...
__________________
Jeff Preou
Hamilton, New Zealand
STATUS: not building anything at all... yet ...
http://www.preou.com
http://www.kitlog.com/users/index.php?user=jpreou
Reply With Quote
  #20  
Old 03-06-2008, 12:44 PM
Captain Avgas Captain Avgas is offline
 
Join Date: Oct 2005
Location: Melbourne, Australia
Posts: 1,865
Default Recommended

I would like to add that my experience in dealing with SafeAir has been very positive. Very good customer service. Highly recommended.
__________________
You’re only as good as your last landing
Bob Barrow
RV7A
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -6. The time now is 01:46 PM.


The VAFForums come to you courtesy Delta Romeo, LLC. By viewing and participating in them you agree to build your plane using standardized methods and practices and to fly it safely and in accordance with the laws governing the country you are located in.