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11-26-2019, 02:27 PM
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Join Date: Nov 2014
Location: Concord, NH
Posts: 215
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certified vs. experimental
I wonder if the update is valid for both Certified and Experimental G3Xs and G5s and it that would make any difference in the update completion?
__________________
Steve Briggs. RV9, G3x, G5, VPX, GTN625, PMags, A&P, IA, ATP-CFII
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11-26-2019, 02:42 PM
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Join Date: Dec 2009
Location: Menomonee Falls, WI
Posts: 145
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If that many people are having very long updates, I'm thinking something is amiss that is not my can bus.
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11-26-2019, 03:15 PM
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Join Date: Feb 2015
Location: Los Angeles
Posts: 81
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For those of you that the update took multiple hours, did you install while in Config mode?
Those that installed in Config mode, did your update take hours or install normally?
I have a few flight to San Francisco in the next week so I?m going to hold off since v8.40 has been solid.
Thanks,
-Craig
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11-26-2019, 03:24 PM
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Join Date: Aug 2005
Location: Dallas/Ft Worth, TX
Posts: 5,687
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I updated my system today with no issues, the G5 always takes a little longer but it didn't seem any different than any other update.
__________________
Walt Aronow, DFW, TX (52F)
EXP Aircraft Services LLC
Specializing in RV Condition Inspections, Maintenance, Avionics Upgrades
Dynamic Prop Balancing, Pitot-Static Altmeter/Transponder Certification
FAA Certified Repair Station, AP/IA/FCC GROL, EAA Technical Counselor
Authorized Garmin G3X Dealer/Installer
RV7A built 2004, 1700+ hrs, New Titan IO-370, Bendix Mags
Website: ExpAircraft.com, Email: walt@expaircraft.com, Cell: 972-746-5154
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11-26-2019, 03:28 PM
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Join Date: Dec 2009
Location: Menomonee Falls, WI
Posts: 145
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Mine was in config mode (I don't think this affects the speed of the update) and while the G5 always takes longer, this update was extreme.
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11-26-2019, 04:02 PM
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Join Date: Jul 2017
Location: Keystone State
Posts: 128
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[quote=g3xpert;1388909]Hello,
We released G3X Touch Version 8.50 to the software download area today. Please note from the list at the bottom that many devices have new software including G5, GSA 28 servos, GEA 24 engine module, GDL 5X ADS-B receiver, GMC 507 autopilot control panel, and GMA 245/245R audio panel. After updating the software in the PFD1 with the SD card, the display will reset, and at that time it is best to hold down on the Menu button while it starts up in Configuration mode. Go to the System Information page on the PFD1 and watch all devices completing the software update before taking the PFD1 out of configuration mode and verifying proper operation for the updated system.
Steve,
So, I?ve got two G3X displays, do I still update the right screen first, like I normally do, without adhering to the above by going into Config mode?
Then follow the above for my left G3X?
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11-26-2019, 06:20 PM
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Join Date: Sep 2010
Location: Olathe, KS
Posts: 2,885
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[quote=RV12JT;1389140]
Quote:
Originally Posted by g3xpert
Hello,
We released G3X Touch Version 8.50 to the software download area today. Please note from the list at the bottom that many devices have new software including G5, GSA 28 servos, GEA 24 engine module, GDL 5X ADS-B receiver, GMC 507 autopilot control panel, and GMA 245/245R audio panel. After updating the software in the PFD1 with the SD card, the display will reset, and at that time it is best to hold down on the Menu button while it starts up in Configuration mode. Go to the System Information page on the PFD1 and watch all devices completing the software update before taking the PFD1 out of configuration mode and verifying proper operation for the updated system.
Steve,
So, I?ve got two G3X displays, do I still update the right screen first, like I normally do, without adhering to the above by going into Config mode?
Then follow the above for my left G3X?
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Hello RV12JT,
Yes, that is a good procedure. The PFD1 display does all the software loading of the other devices (besides the other GDU 4XX units), so it is a good idea to update all displays except for the PFD1 display first and get that out of the way. I have a separate power switch on my MFD display, so I always shut it off and leave it off after updating until the PFD1 display is done updating the rest of the aircraft.
Next, update the PFD1 display, and when it resets, hold down the menu button to bring it up in config mode after which it will update the rest of the devices in the system.
Here is another tip. I like to insert the software loader card into a display with it powered off, then power up the display while holding IN on the right inner knob. This will cause the display to immediately load the software on the card before doing anything else. You can release the inner knob as soon as you see the "Loading" message on the display. If you use this method, just be careful to make sure that your loader card has the new software on it, because this method will also "force load" older software to the display if used.
One more tip. When taking the PFD1 display from normal mode to configuration mode, there is no reason to power cycle it. Just press the MENU, BACK, and NRST keys together (which will reset the display), then immediately hold in on the MENU button until it comes up in configuration mode. You can go in/out of configuration mode all day without ever cycling power.
Thanks,
Steve
__________________
Garmin G3X Support
g3xpert@garmin.com
1-866-854-8433 - 7 to 7 Central Time M to F
Please email us for support instead of using Private Messaging due to the limitations of the latter.
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11-26-2019, 06:30 PM
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Join Date: Sep 2010
Location: Olathe, KS
Posts: 2,885
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Quote:
Originally Posted by Walt
I updated my system today with no issues, the G5 always takes a little longer but it didn't seem any different than any other update.
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Hello Walt,
That was exactly my experience. The G5 always takes a little more time to update than most of the other devices, but this update took no longer than the previous updates.
After reading some of the emails above about G5 loading times, I reloaded my G5 from the PFD while timing it, and it took exactly 1 minute and 40 seconds from start to finish.
Thanks,
Steve
__________________
Garmin G3X Support
g3xpert@garmin.com
1-866-854-8433 - 7 to 7 Central Time M to F
Please email us for support instead of using Private Messaging due to the limitations of the latter.
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11-26-2019, 06:31 PM
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Join Date: Jun 2005
Location: Georgetown, TX
Posts: 331
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Looooooooong time to update...
It might be a good idea to check the health of the CAN Bus >before< attempting this update...
We were stuck trying to update the GSA 28 (Pitch Servo). After rebooting the PFD and entering configuration mode, we could see the Network Error Rate for ALL of the devices on CAN Bus (GSA 28, GEA 24, GSU 25, etc.) bouncing around 10%.
Once the update completes (probably around 3 hours...), we'll dig into the devices/wiring and try to figure out the cause of the errors.
B
__________________
Brian Decker
Retired Firmware Guy and Airplane Builder
2020 RV-14 QB -- Under construction - Tailcone & Empennage Complete.
2018 RV-7 QB -- Built, Flying
2007 RV-7 QB -- Built, Drowned, Resurrected and flying
1998 RV-8 QB -- Started, Sold
1986 Mooney 205SE
1980 Mooney 231
Aided and abetted building a number of other RV's.
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11-26-2019, 11:59 PM
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Join Date: Sep 2013
Location: Rancho San Lorenzo
Posts: 885
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My G3X Touch software V8.50 update took a few minutes. I don't have a G5. I think CAN bus node length can be a factor. My CAN bus daisy chain laces the shielding together at each node and only connects the shielding at the two end node backshells. That was per the original installation instructions; Later revisions changed this to add bonding of the shielding to every backshell at every intermediate node in addition to the ends.
But the reports coming in from the field in the last two days does bring back shades of V5.70. This was a G3X Touch update back in February 2018 that really stressed the CAN bus. On one aircraft it took me 4 hours to install. It caused all sorts of trouble including LRU interface failures and was somehow related to the G5 update. Every G3X Touch I updated that had a G5 had major autopilot issues and one even had a GSA 28 autopilot servo hardware fail that Garmin replaced under warranty. I guess the stress put on the system flushed out marginal components. The one system without a G5 (mine) had no issues with V5.70. Things got so bad Garmin provided a roll back to V5.60 while they worked out a newer corrected update.
V8.50 doesn't seem to be as wonky as V5.70. "Yet". But there is no question these types of comprehensive updates flush out sub-par CAN bus wiring.
Jim
__________________
RV-8
(a few more airplanes too)
Last edited by jliltd : 11-27-2019 at 12:04 AM.
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