Ellison EFS 4-5

Klaus Roth · #1 08-27-2019, 12:14 AM

Hello,
it seems I have a communication problem with Ellsion and I wonder whether there is somebody out there who has contact to them and maybe could help me?

Problem: I have an EFS 4-5 returned for refurbishmend several month ago. I know it is at their site since July 1st. Since that I wrote several mails and also spoke to the telephon answering machine. Not any response so far. For me that is very strange and so I also asked Van's for help, also here no answer since last week.

The carburator comes out of my RV 4 RG which is flying in Germany. I am afraid I will never see it again and that could be a real problem, because to change the release of that specific airplane to another carburator is a big task.

I would be very grateful for any help I can get?.
(Just a small introduction of myself: My Name is Klaus Roth, Living in Germany. Beside 2 gliders I have build 2 RV4. The first is standard with the exception of the ability to tow gliders and the second has a retractable gear.)

Many thanks in advance
Klaus

Mark33 · #2 08-27-2019, 04:35 AM

Hi Klaus,
I?m sorry to hear that you?re having trouble reaching Ellison. When I was considering the Ellison TB I was also having trouble communicating with them and that was one of the reasons that I decided to go a different direction. I wish I had better advice for you, but all I can suggest is to keep trying to email them and to actually try calling them. If I remember correctly, I think calling them was the only way I was able to finally get in touch with them. One lasts resort, you might try mailing them an actual letter (old school). My buddy has an Ellison TB on his -7. I?ll be seeing him next week and I?ll see if he has another way of contacting them, and if he does, I?ll let you know.

Klaus Roth · #3 08-27-2019, 11:30 PM

Thank you Mark, surely I will continue to get in contact with them, but it is really frustrating to get not any response.

YellowPeril · #4 08-28-2019, 10:24 AM

I had similar experiences with sending my TBI in for overhaul.

Communication was so bad that I thought they had gone out of business and purchased a carburetor.

Then I got the invoice.

When I asked how much they would be willing to purchase my now un-needed TBI, they said "about the same as the cost of the overhaul".

Problem solved...

RV Jerry · #5 08-28-2019, 10:45 AM

The contact info you might try if you haven?t already is
s.glover@aero-performance.com
Steve Glover 909-927-4600
The business is Aero Performance Specialties
Hangar B120 #8
7000 Merrill av. ( Chino airport )
Chino Ca. 91710
USPS does not deliver to this address ups and fedx does
This guy bought Ellison a couple of years ago

smokyray · #6 08-28-2019, 11:37 AM

Quote:

Originally Posted by Klaus Roth

Hello,
it seems I have a communication problem with Ellsion and I wonder whether there is somebody out there who has contact to them and maybe could help me?

Problem: I have an EFS 4-5 returned for refurbishmend several month ago. I know it is at their site since July 1st. Since that I wrote several mails and also spoke to the telephon answering machine. Not any response so far. For me that is very strange and so I also asked Van's for help, also here no answer since last week.

The carburator comes out of my RV 4 RG which is flying in Germany. I am afraid I will never see it again and that could be a real problem, because to change the release of that specific airplane to another carburator is a big task.

I would be very grateful for any help I can get….
(Just a small introduction of myself: My Name is Klaus Roth, Living in Germany. Beside 2 gliders I have build 2 RV4. The first is standard with the exception of the ability to tow gliders and the second has a retractable gear.)

Many thanks in advance
Klaus

Wie Gehts Klaus!
I had an Ellison TBI on both my RV6 (0-320A) and my Sonerai II (1835ccVW).
I sent both back to Ellison for overhaul with the exact same issue you are having. My only recourse was daily telephone call attempts until finally reaching someone that worked there. Both of my TBI's took several months to repair and get returned.
One technique I used was a computer FAX directly to their FAX number. You might try printing your email and then sending Ellison a FAX of your letter
to 1-909-906-1473. I will forward your request via emai myself and see what happens...

This will hopefully get a response via email or text.

Tcheus!
Smokey

PS: A properly tuned Ellison TBI is a marvelous piece of engineering with very efficient running (as you know). However if the diaphragm is cracked or pierced in any way it won't run correctly.

Klaus Roth · #7 08-28-2019, 01:02 PM

Hello everybody. Thanks for the hints. I will take every chance and continue to get in contact with Ellision. I will keep you updated if I am successful…..

At the least, it is good to get some answers after writing so many e-mails with no response.

smokyray · #8 08-28-2019, 03:26 PM

Quote:

Originally Posted by Klaus Roth

Hello everybody. Thanks for the hints. I will take every chance and continue to get in contact with Ellision. I will keep you updated if I am successful?..

At the least, it is good to get some answers after writing so many e-mails with no response.

Klaus,
I received this from Ellison literally an hour after my query...

Hi Smokey,

I have responded to him on each email. For whatever reason emailing over to Germany does not work. I get a message failure every time. I did see see the guy at vans when I responded to him.

I work a regular job during the day and I?m only able to get to the shop on nights and weekends. I?ll look tonight and see where he is in the schedule but it should be very close.

Sincerely,

EFS

Ellison Fluid Systems, Inc.
23052H Alicia Pkwy #395
Mission Viejo, Ca. 92692

V/R
Smokey

Klaus Roth · #9 08-28-2019, 11:26 PM

Hi Smokey,
that is very strange for me... According to his statement, he got my mails. So actually the E-Mail address works and I also got an answer from Van's now. (They can not help me)
Anyway, I will send a new mail with different E-Mail addresses and hope to come in contact with him.
Many, many thanks for your help !!! It is good to know that there are people all over the world with the same interests and helping each other. I feel much better now.

49clipper · #10 08-29-2019, 06:30 AM

Quote:

Originally Posted by smokyray

Wie Gehts Klaus!
I had an Ellison TBI on both my RV6 (0-320A) and my Sonerai II (1835ccVW).
fully get a response via email or text.

PS: A properly tuned Ellison TBI is a marvelous piece of engineering with very efficient running (as you know). However if the diaphragm is cracked or pierced in any way it won't run correctly.

SmokyRay,
On a different line, I just bought a Rotec TBI for my new project. Sounds like you liked your Ellison. Good to know, but what is to "tune" on a TBI. Sounds like there is nothing on it but an idle screw and the linkages. Just wondering.
Jim