Oh snap! I stepped on my Bose. Any repair suggestions?

ArVeeNiner · #1 02-09-2018, 09:10 AM

Well, it finally happened. While I was getting out of my RV I stepped on my Bose X headset that had fallen on my seat and snapped it. I broke both of the arms on the horseshoe looking piece that goes to one of the ear muffs.

My first attempt at repairing this will be some glue or epoxy. Has anybody found an adhesive that would work here long term? I know some of our spacecraft adhesives here at work should do the trick but I think they would frown if I walked off with some!

Thanks!

FasGlas · #2 02-09-2018, 09:21 AM

There was a posting here last year for anyone that needed the Bose X yokes. A guy is making them on a 3D printer.
Here's the info: "Thank you for your interest in my replacement headset yokes. I am currently asking for $20 per side plus shipping (USPS Flat Rate Box @ $7.15). Please advise which side(s) (Left/Right) you are interested in purchasing and which color you desire. Once I have received the specifics of your order I will send a Google Wallet payment request to your email address. Once the payment has been received, I will process your order and send you a USPS tracking number. Please allow 2-3 days to process your order for black or gray yokes, other colors may take longer.

Thanks,
- Zachary" Here's his email: zack3dprints@gmail.com

ArVeeNiner · #3 02-09-2018, 09:23 AM

Quote:

Originally Posted by FasGlas

There was a posting here last year for anyone that needed the Bose X yokes. A guy is making them on a 3D printer.
Here's the info: "Thank you for your interest in my replacement headset yokes. I am currently asking for $20 per side plus shipping (USPS Flat Rate Box @ $7.15). Please advise which side(s) (Left/Right) you are interested in purchasing and which color you desire. Once I have received the specifics of your order I will send a Google Wallet payment request to your email address. Once the payment has been received, I will process your order and send you a USPS tracking number. Please allow 2-3 days to process your order for black or gray yokes, other colors may take longer.

Thanks,
- Zachary" Here's his email: zack3dprints@gmail.com

Wow, thanks! I'll shoot him an email right now.

Aluminum · #4 02-09-2018, 11:22 AM

Quote:

Originally Posted by ArVeeNiner

My first attempt at repairing this will be some glue or epoxy.

Many years ago when I broke a Bose consumer noise canceling headset while on a business trip, I walked into their retail store to seek advice and they replaced it on the spot without receipt no questions asked. I don't know if this policy extends to their aviation products, but you might try checking with mothership before attempting repair.

PixelWorker · #5 02-09-2018, 11:47 AM

Last year at Sun N Fun Bose fixed a broken headset of mine at the show for no charge. They also replaced the ear cups and gave me a t shirt. I was impressed.

Rallylancer122 · #6 02-10-2018, 07:22 AM

I broke a yoke a couple years ago and didn't know about the 3d printed option. That would be my first option. However, keep in mind that Bose headsets are TSO'd. If you repair it, it will likely invalidate the TSO. (Bose claims that's why they won't sell you parts.) Since you are flying experimentals you likely don't care about that, but you should at least know.

I've sent 2 into Bose now for repair for various reasons. It's a flat rate $250. Not cheap, but when the head set comes back it looks like new. They have a FAA repair station and send it back with tags (again, for the TSO mentioned above). The last set I sent in was pretty ragged, so got my money's worth on that one.

DEM

ArVeeNiner · #7 02-12-2018, 10:19 AM

Quote:

Originally Posted by FasGlas

There was a posting here last year for anyone that needed the Bose X yokes. A guy is making them on a 3D printer.
Here's the info: "Thank you for your interest in my replacement headset yokes. I am currently asking for $20 per side plus shipping (USPS Flat Rate Box @ $7.15). Please advise which side(s) (Left/Right) you are interested in purchasing and which color you desire. Once I have received the specifics of your order I will send a Google Wallet payment request to your email address. Once the payment has been received, I will process your order and send you a USPS tracking number. Please allow 2-3 days to process your order for black or gray yokes, other colors may take longer.

Thanks,
- Zachary" Here's his email: zack3dprints@gmail.com

OK, I put an order it to Zachary. I'll report back.

Canadian_JOY · #8 02-13-2018, 07:03 AM

In reply to Rallylancer, TSO is not required for headsets in our aircraft. That's why there are a few good discussions on this forum about building your own headset.

Ah, the joys of homebuilding!

SgtZim · #9 02-13-2018, 07:47 AM

Sounds like Bose has good customer service - for $1000 they should. I'd send 'em in before attempting my own repairs. Even if you didn't buy them new, give it a try.

ArVeeNiner · #10 02-13-2018, 08:59 AM

Quote:

Originally Posted by SgtZim

Sounds like Bose has good customer service - for $1000 they should. I'd send 'em in before attempting my own repairs. Even if you didn't buy them new, give it a try.

They charge $225 for a full refurbishment.