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  #1  
Old 11-25-2017, 03:09 PM
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Larco Larco is offline
 
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Location: DVT Phoenix
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Default Garmin 530W repair

My 530W refused to allow the input of airport IDs This AM so it looks like it has to be sent into Garmin through a dealer. My question is from your actual experience what should be expected from Garmins flat rate repair? Do they sent it back reconditioned with things like a new glass and updated software and mapping?
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  #2  
Old 11-25-2017, 04:01 PM
Dan B Dan B is offline
 
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Mine came back from Garmin basically a refurbished unit. It met new unit tolerances. The software and nav data was also updated. Seems like it all came to about $1k after shipping.
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  #3  
Old 11-25-2017, 05:27 PM
jakej jakej is offline
 
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Location: Adelaide, Australia
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here's another option http://avidyne.com/landing/ifd-tradein-corporate.asp
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  #4  
Old 11-25-2017, 08:11 PM
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bullojm1 bullojm1 is offline
 
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Quote:
Originally Posted by Larco View Post
My 530W refused to allow the input of airport IDs This AM so it looks like it has to be sent into Garmin through a dealer. My question is from your actual experience what should be expected from Garmins flat rate repair? Do they sent it back reconditioned with things like a new glass and updated software and mapping?
Larry,

From my experience, Garmin will only fix things that are obviously wrong with the unit. I was told by my avionics dealer to specifically innumerate everything I wanted taken care of, for example "Screen antiglare worn, please replace screen; replace internal battery (always do this IMHO), buttons stick or don't function occasionally, please repair all button functionality; buttons are faded, please replace; update to latest version; etc..". Garmin has been very good about fixing everything you list as needing attention. Garmin did not update my navigation database.
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