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05-12-2017, 03:26 PM
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Join Date: Jun 2007
Location: palm coast fl.
Posts: 945
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Garmin Hardware Fault
I've installed and have been flying with the Garmin GSA28 autopilot servos /GDU 370 screen . It's been working great .....except 2 times it's giving me a message "Roll Servo/Pitch Servo Hardaware Fault " . Shut the avionics off and reboot it goes away . In the past Steve the G3 expert was the go to guy , I've emailed and been in contact with two other techs , given them the serial numbers to the servos but have been real slow about an answer . It's an intermittent problem that's not a huge problem but needs to be resolved .
Anyone else incur the same issue with their servos ? Mine were purchased Jan 2017 from Air Spruce .
__________________
Rv8
N 666 TA
First Flight 2-3-2015 🚀
2017 donation paid
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05-12-2017, 08:09 PM
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Join Date: Sep 2010
Location: Olathe, KS
Posts: 2,885
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Hello Tom,
I sent you an email.
Thanks,
Steve
__________________
Garmin G3X Support
g3xpert@garmin.com
1-866-854-8433 - 7 to 7 Central Time M to F
Please email us for support instead of using Private Messaging due to the limitations of the latter.
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05-13-2017, 04:11 PM
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Join Date: Jun 2007
Location: palm coast fl.
Posts: 945
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GSA 28
Steve to the rescue. Thanks
__________________
Rv8
N 666 TA
First Flight 2-3-2015 🚀
2017 donation paid
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05-31-2017, 09:20 PM
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Join Date: May 2005
Location: X35 - Ocala, FL
Posts: 3,679
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Having the same problem except they don't start working again. Can you send me the magic email too?
__________________
Jesse Saint
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06-01-2017, 06:25 AM
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Join Date: Mar 2006
Location: Newport, TN
Posts: 7,496
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Quote:
Originally Posted by Jesse
Having the same problem except they don't start working again. Can you send me the magic email too?
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While Garmin does support us on this forum, it is best to call or email them for issues like this. They may miss a thread like this since they have already responded to the OP.
Garmin G3X Support
g3xpert@garmin.com
1-866-854-8433 - 7 to 7 Central Time M to F
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06-01-2017, 07:56 AM
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Join Date: Aug 2015
Location: Cape Coral, FL
Posts: 350
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Quote:
Originally Posted by Jesse
Having the same problem except they don't start working again. Can you send me the magic email too?
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Jesse, this could be the problem I mentioned to you that my buddy is having with the servos. Let me know what you find out.
__________________
Thanks,
Anthony
RV6-A "Aluminum Mistress"
Too many hobbies- not enough time.
2016, 2017, 2018, 2019 donor and happy to do it.
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06-02-2017, 05:23 AM
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Join Date: Jun 2007
Location: palm coast fl.
Posts: 945
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Hardware Fault
Jesse I would contact Garmin . They have been terrific to deal with ,I'm really impressed by their customer service . They have answered all my questions /problems either by email or have called me . I'm updrading my Panel now , all Garmin for a good reason😀
__________________
Rv8
N 666 TA
First Flight 2-3-2015 🚀
2017 donation paid
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