G3X Phone HELP - Page 2

stancaruthers · #11 03-09-2017, 06:50 AM

Steve,
I also have 10.2.1 on iphone and 5.10 G3X, not sure on the 2.20 but it's new as of Feb

stancaruthers · #12 03-09-2017, 06:55 AM

Let me ask if anyone has been able to get an Iphone to work with...
G3X touch
GMA245R

NovaBandit · #13 03-09-2017, 09:34 AM

I have a GMA245r/G3X touch and use both the iphone's telephone feature and the music feature all the time. Some things to check:

Make sure you have "bluetooth" distributed to the pilot, AND you have it enabled (the little green light in the touchscreen button is green). This has got me before. I had it distributed correctly, but I forgot to hit the button to actually enable it!
Make sure the physical outer volume knob is turned up.
Make sure you're actually sending to bluetooth from the iphone (swipe up from the bottom of your phone, go to the music interface (swipe to the left) and make sure "GMAxxxxxx" is checked... and that it's not iPhone or Headphones.

On a semi-related tangent, one weird and painful bug I've had is that if I was playing music when I shut the plane down, but the volume knob was all the way to zero, when I start the plane up the next time, the music volume is MAXED OUT. Like tear your headset off loud. Once I turn the volume up a bit, the system reregisters the volume level and it's OK. But I've done this to myself a few times. It hurts, especially with a set of halos that pipes the audio directly into your brain!

kaweeka · #14 03-09-2017, 10:02 AM

I too have the 245R, G3x and iPhone 6 with iOS 10.2.1 and have no problems either streaming or making calls.
Dave

Jasonm · #15 03-09-2017, 12:08 PM

Well Steve the Grand Wizard at Garmin was able to straighten me out. He had me try connecting my phone via BT and streaming music I already had stored on my phone first. That worked so I tried Pandora and that started working. No other changes were made. I will say the stream quality of the stored tracks on my phone did suck compared to the quality of the Pandora stream.

Thanks again Steve!

g3xpert · #16 03-09-2017, 12:12 PM

Quote:

Originally Posted by NovaBandit

I have a GMA245r/G3X touch and use both the iphone's telephone feature and the music feature all the time. Some things to check:

Make sure you have "bluetooth" distributed to the pilot, AND you have it enabled (the little green light in the touchscreen button is green). This has got me before. I had it distributed correctly, but I forgot to hit the button to actually enable it!
Make sure the physical outer volume knob is turned up.
Make sure you're actually sending to bluetooth from the iphone (swipe up from the bottom of your phone, go to the music interface (swipe to the left) and make sure "GMAxxxxxx" is checked... and that it's not iPhone or Headphones.

On a semi-related tangent, one weird and painful bug I've had is that if I was playing music when I shut the plane down, but the volume knob was all the way to zero, when I start the plane up the next time, the music volume is MAXED OUT. Like tear your headset off loud. Once I turn the volume up a bit, the system reregisters the volume level and it's OK. But I've done this to myself a few times. It hurts, especially with a set of halos that pipes the audio directly into your brain!

Hello Ed,

Thanks for sharing your iPhone tips.

Sorry about the zero music volume issue. We will have that fixed in the next update.

For others, a little more clarity on this issue. The issue is limited to the copilot/passenger volume knob. Having the pilot music volume down to zero at power-up is no problem.

Ed, if you have seen something different, let us know.

Thanks,
Steve

stancaruthers · #17 03-10-2017, 08:09 AM

Going back to experiment with all the suggestions, all seems logical to me....will report back.

NovaBandit · #18 03-10-2017, 02:15 PM

Quote:

Originally Posted by g3xpert

Hello Ed,

Thanks for sharing your iPhone tips.

Sorry about the zero music volume issue. We will have that fixed in the next update.

For others, a little more clarity on this issue. The issue is limited to the copilot/passenger volume knob. Having the pilot music volume down to zero at power-up is no problem.

Ed, if you have seen something different, let us know.

Thanks,
Steve

It's definitely been happening to me (on the pilots side).

PixelWorker · #19 03-10-2017, 03:46 PM

Quote:

Originally Posted by NovaBandit

It's definitely been happening to me (on the pilots side).

Same here..

g3xpert · #20 03-10-2017, 08:52 PM

Thank you Ed and Michael. This issue will be addressed in the next software release.

Steve