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05-15-2015, 10:10 PM
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Join Date: Jul 2013
Location: Clarkston, MI
Posts: 660
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KitLog Pro status
Has anyone heard any recent news about KitLogPro? I mean recent, as of this year? I've read other older threads here, but I'm looking for news.
After trying out their freeware for a few days, I made the leap of faith and purchased the download in April 2015. Aside from an error screen on startup that is easly bypassed, the program seemed to run fine until this evening. I received my RV-8 empennage kit today, and after unpacking and inventory, I made my first construction log entry on KitLog Pro. I couldn't figure out how to upload photos, so I clicked help, and was told help was unavailable... literally. I checked for upgrades (I'm using v2.0) and there is one available... but when I try to upgrade, I get an "access denied" error message. The program seems to think I'm offline... even though I'm not. Sent an Email to support@kitlog.com, but after all the online research I've done since then, I'm not feeling very hopeful... even though they took my $49.95 fast enough. Any input would be appreciated.
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05-15-2015, 10:22 PM
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Join Date: Apr 2012
Location: Tampa (BKV)
Posts: 926
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I was never impressed with either the customer service or the program personally. It works, but it's clunky and amateurish. Didn't someone come up with an Apple app that allows you to input as easily as I'm typing this on my iPhone and snap pics the same way? If not.....why not?
__________________
RV-8 Flying
1,235th flying RV8
SARL Race#95
SnF Homebuilt Judge
2015 Sun n Fun Kit Built Reserve Grand Champion
2015 Oshkosh Kit Built Champion
2015 Jeffco Kit Built Grand Champion
2014 Oshkosh Outstanding Workmanship Award
Broken Warrior of the Jarhead Clan
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05-16-2015, 12:56 AM
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Join Date: Aug 2008
Location: Jacksonville, FL
Posts: 522
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My experience has been good
Martin, I'm away from my windows PC so I can't answer all your questions here, but to start, you don't really upload photos by themselves. You are working locally on your PC in Kitlog and when you select photo 1, for example, you are selecting it from your local hard drive to attach to that Kitlog page. You repeat that for picture 2 and 3. Your narrative gets typed into the available text area and you save that. What you now have us a database file on your windows PC. You then select post to the Internet and after entering your name and password, it is finally posted to the Internet for all to see..... I have been using it for over 5 years and it works fine. It's not clunky. I would also point out over 1000 builders are using it today. Matt Draile owns the program and while I think the customer service could be better, you won't be using customer service hardly ever once you are up and running. He has several ways to fix the things you mention.
__________________
Wendell VAF#1832
RV-6A 3/4 done...N48JE Reserved 
Build site: www.mykitlog.com/weneng
Donated to VAF in 2020
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05-16-2015, 02:58 PM
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Join Date: Jul 2013
Location: Clarkston, MI
Posts: 660
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I understand that I'm working locally with KitLog. I just played with it some more, and I did finally figure out how to insert the pictures. The help menu is still unavailable, and no word from Matt yet... but I can get by for now. Thanks for your suggestions
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05-18-2015, 07:19 AM
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Join Date: Jul 2013
Location: Clarkston, MI
Posts: 660
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Good News. I heard from Matt Dralle today, and he sent detailed instructions on how to debug my KitLog Pro. I was surprised to get such a quick response. Good News Indeed. I will post when the fix is implemented... but just hearing from Matt makes me a happy customer.
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05-18-2015, 09:24 AM
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Join Date: Jan 2010
Location: Denver, CO
Posts: 1,967
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This is a common thread..
..It seems to always start off like this. I too had issues at first, but Matt helped me through them, and Kitlog has been going strong for me so far for 4 years, 3 computers and 2 OS changes. I am happy with it, even if there are flashier softwares available. It's simple, easy to use (once you get setup), it allows multiple projects, it allows seemingly unlimited entries and it's stored on my computer, so less likely to lose everything. I can print hardcopies, back it up and move it to other computers at will. I for one, recommend it as a build log, but then again, it's all I know.
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10-17-2015, 07:05 AM
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Join Date: Oct 2015
Location: Niceville, FL
Posts: 25
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Quote:
Originally Posted by ColoRv
I was never impressed with either the customer service or the program personally. It works, but it's clunky and amateurish. Didn't someone come up with an Apple app that allows you to input as easily as I'm typing this on my iPhone and snap pics the same way? If not.....why not?
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I'm thinking about taking on this very project. Who all would use such an app? What features should it have?
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10-17-2015, 08:31 AM
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Join Date: Oct 2005
Location: Estes Park, CO
Posts: 3,947
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Log
Quote:
Originally Posted by hook
I'm thinking about taking on this very project. Who all would use such an app? What features should it have?
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One feature always bugged me about builder's kitlog blogs. They seem to only be set up by date. A lot of building jumps from one component to another. Finding an important step takes surfing through date postings till you find it. Of course I understand the log is for the builder and not the visitor. That was one reason why I chose Excel and Google Blogger. I can change the layout any time I want.
__________________
Larry Larson
Estes Park, CO
http://wirejockrv7a.blogspot.com
wirejock at yahoo dot com
Donated 12/03/2019, plus a little extra.
RV-7A #73391, N511RV reserved (2,000+ hours)
HS SB, empennage, tanks, wings, fuse, working finishing kit
Disclaimer
I cannot be, nor will I be, held responsible if you try to do the same things I do and it does not work and/or causes you loss, injury, or even death in the process.
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10-17-2015, 09:37 AM
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Join Date: Feb 2010
Location: GTA, Ontario
Posts: 826
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Improvement
One area of kit log that would be a huge improvement is a search mechanism where I can filter out the aircraft type, and then type in a search word for what I am looking for....
Is it possible Matt? Would make it much more functional for builders looking for help.
Don
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10-17-2015, 01:32 PM
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Join Date: Jun 2006
Location: Delaware, OH (KDLZ)
Posts: 4,196
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Quote:
Originally Posted by wirejock
One feature always bugged me about builder's kitlog blogs. They seem to only be set up by date. A lot of building jumps from one component to another. Finding an important step takes surfing through date postings till you find it. Of course I understand the log is for the builder and not the visitor. That was one reason why I chose Excel and Google Blogger. I can change the layout any time I want.
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Not entirely true. The log can be arranged by topic, but the builder has to create the topics and associate the log with that topic.
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