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-   -   Eggenfellner engines (https://vansairforce.net/community/showthread.php?t=25371)

TOAD 01-04-2008 07:59 PM

Eggenfellner engines
 
I want to be very careful here. I think that the automotive engines have a future. They are very reliable. I bought a Subaru car based on the reliability of the engine. That said I want to see how Jan is treating his existing customers. I have a friend with a flying a Subaru powered RV. Ok, It is now grounded at the moment waiting the new gen III gearbox. If he gets it, and it is good I will think about recommending the Subi package. If the plane sits on the ground with the priority going to new customers I would have to question the wisdom of buying from Jan. Hey this is the obvious right? Customer support is a key element in the decision process.

Hope to be able to give a thumbs up report soon. I would very much like to see true experimental work pay off. You builders really rock. I was a bit timid myself and have the old Lyconasaurus in there. Next time I will try experimenting myself. I am impressed with what you can do if you try.

avee8tor 01-04-2008 08:15 PM

response from Eggenfellner Company
 
After requesting a refund on an order placed in January 2007 with a delivery date for Aug 2007 then Dec 2007 and now Apr 2008, I received this response from Jan Eggenfellner.

We can not operate our business this way. We invested the money you sent into your engine and the parts to build it. We do not have "lines" of customers waiting to grab your engine parts. These engines are custom built for each individual customer. Also, once the money has been spent to buy your engine parts, it has been spent. It is no longer cash money.

Jan

RickWoodall 01-04-2008 08:24 PM

sad
 
Apparently the "lines" are getting shorter for Jan. Sad, as the subaru is a great looking engine and just to be different does appeal to me. I will stick with the lycosaurus. It is odd how the posts get edited like this so quickly. Hmmm. Makes one think. First time i have watched it happen over a no big deal post.

lucky333 01-04-2008 08:31 PM

Where is Gary Newstead?
 
Quote:

Originally Posted by LifeofReiley (Post 186297)
Be careful here... they're almost OOB!

Nuf Said...

Don't know about that but I did notice that Gary is no longer listed on Egg's site (other than some old testimonials). He seemed to be trying hard to get them through some growing pains.. One thing's for sure. When word gets out that you can't cancel a big-deposit delayed order, its going to make prospective customers a bit edgy about sending in large deposits for new product. It implies that there is nobody in the customer pipeline....

Egg is nuts for not participating more in VAF and being more in control of the discussion.

avee8tor 01-04-2008 09:21 PM

Please all, keep this a classified ad engine for sale thread
 
All,

Please understand I am only looking for someone that is interested in purchasing my Eggenfellner Subaru engine I have on order. It is at a reduced price and delivery is due in April.

avee8tor

Sam Buchanan 01-04-2008 09:34 PM

Quote:

Originally Posted by RickWoodall (Post 186344)
Apparently the "lines" are getting shorter for Jan. Sad, as the subaru is a great looking engine and just to be different does appeal to me. I will stick with the lycosaurus. It is odd how the posts get edited like this so quickly. Hmmm. Makes one think. First time i have watched it happen over a no big deal post.

The "edited" post was deleted by the author of the post, no conspiracies at work here. :)

cjensen 01-04-2008 10:02 PM

Quote:

Originally Posted by lucky333 (Post 186345)
Don't know about that but I did notice that Gary is no longer listed on Egg's site (other than some old testimonials). He seemed to be trying hard to get them through some growing pains.. One thing's for sure. When word gets out that you can't cancel a big-deposit delayed order, its going to make prospective customers a bit edgy about sending in large deposits for new product. It implies that there is nobody in the customer pipeline....

When I cancelled my second order, Gary ASSURED me that my cancellation was no big deal as there were PLENTY of customers for the engine...didn't believe it then, I don't believe it now.:rolleyes:

Quote:

Originally Posted by lucky333 (Post 186345)
Egg is nuts for not participating more in VAF and being more in control of the discussion.

Agreed. I think he would really benefit from participating...I have no doubt that he (or someone from the factory) monitors the forums on a regular basis.

rv72004 01-05-2008 06:41 AM

No offence to subbie users, but better stick to a known lycasaurus quantity if your engine skills are as limited as mine. It still baffles me why so many people go with a product which has no price ,quality ,consumption or performance advantage over a Lycasaurus.
Maybe one day I will see the light.;)

janeggenfellner 01-05-2008 08:06 AM

Eggenfellner
 
Someone emailed me and informed me that some information on this tread was not on target. I am happy to report the facts and I am sure those that visit our facility, or have seen the many engines we build would confirm them.
We are not going out of business :) Our most frequent complaint is that we are behind on deliveries. We are behind because we are extremely busy. We are not giving refunds as freely any more. We did decide to refund Tim with a restocking fee and he has agreed. What happened to the first RV-10 was not engine related. No more info until the NTSB report. An incredible RV-10 engine is in the new 3.6L 2008 engine. Search the 2008 Tribeka to read about this new engine. We are stronger than ever but not for everyone. We are as small company and work 12-hour days. If you can't stand delays, you might be in trouble with us. But if you want to be a part of what we do, you will get personalized service through a 24 hr forum and our cell phones are always on. Those that through out random and unfounded comments have no idea of the damage they do to the community. People are trying to find out what engine to install and they should be able to make this decision based on factual information only. If you are unsure of whom we are, just come and visit. The door is open all of the time.

Jan Eggenfellner

cjensen 01-05-2008 09:42 AM

Well! Glad to see you here Jan!

PLEASE participate on a regular basis if you can...

:)


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