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-   -   Anyone using King xVue Touch? (https://vansairforce.net/community/showthread.php?t=176087)

flysrv10 10-16-2019 08:09 AM

Anyone using King xVue Touch?
 
Not much information during Sun/fun and not being promoted well so far. Anyone using it or considering it?

Tim Lewis 10-20-2019 08:55 AM

I won't have anything to do with Bendix King due to their terrible customer (and potential customer) support. I tried for weeks to get wiring information from them when I was considering their ADS-B transponder for me and a friend. No joy. Contacted their rep at Airventure. Still nothing but bureaucratic excuses, no wiring diagram info.

One of my A&P friends at KHEF just regaled me with his experience of Bendix King losing (multiple times) transponders he sent in for repair. 6 months to get one of them back. Horrible, non-responsive bureaucracy.

I've observed vastly superior customer service responses from both Garmin (530W troubleshooting, GDL-88 install) and Advanced Flight Systems (AF-4500 install and maintenance). Stark Avionics provides incredibly fast, thorough support for avionics they sell, in my experience. From what I see on VAF, Dynon is very good, too.

flysrv10 10-20-2019 09:15 AM

Thanks for the information. I am no longer interested in their EFIS based on my own investigation and your comments.


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