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-   -   Hoses from TS Flightlines (https://vansairforce.net/community/showthread.php?t=151593)

jwilbur 07-20-2017 09:32 AM

Hoses from TS Flightlines
 
Over 2 years ago Tom from TS Flightlines made me a bunch of brake and fuel lines, including a very short 2" hard line with a 3/4" rather tight joggle to it.

Last week I had an issue with that short line. I contacted Tom who immediately made me a short flexible hose to see if it would fit; it wouldn't. He then had me take pictures from a bunch of angles with a ruler in the shot. From those he made a new hard line which fits perfectly. .... Then he refused to take any payment, despite my insistence. he claims it was "under warranty."

Tom is a great guy to work with. His responsiveness is nearly immediate. And his abilities are impressive. I strongly recommend him if you need any hoses made - hard lines or flexible.

DonFromTX 07-20-2017 09:57 AM

I sure can second that opinion! I and others have ALWAYS had top flight service from Tom and would not even consider anyone else to do our work.

Maxrate 07-20-2017 04:26 PM

Great post!
I purchased the brake kit from Tom. He added a special touch of black tubing around the braided line for appearance. Great job, perfect fit, on time delivery and answered all questions personally. Highly recommend Tom!

Blain 07-20-2017 09:07 PM

Ditto
 
Good experience working with Tom. I had made an incorrect measurement also and Tom fixed me up.

Might be just me but out of 6 or 8 hoses 1 is bound to need "adjusting"

TCONROY 07-20-2017 09:18 PM

I had Tom make a very specialized short line with two angled fittings that had to be clocked perfectly. After 3 iterations, he nailed it! He is a great guy and doesn't stop until you are happy and have a product that works.

rv6ehguy 07-20-2017 09:34 PM

Kudos for Tom too!
 
If you look up customer service in the dictionary, you will find Tom's picture.
I had TS Flightlines manufacture some very specific fuel and brake lines for my RV6A cabin. Both flexible and rigid lines. One combo flexible/rigid fuel line didn't quite fit. Tom made it a tad shorter and fits like a dream now. No charge and Tom didn't even allow me to pay for shipping. I will be returning to Tom for my firewall forward lines.
John Van Lieshout
RV6A QB 85%
AeroSport IO-375 M1S
Garmin G3X 3 screen suite

wirejock 07-20-2017 10:19 PM

Agreed
 
Quote:

Originally Posted by rv6ehguy (Post 1189714)
If you look up customer service in the dictionary, you will find Tom's picture. <snip>

Totally agree. He should teach a course.

airguy 07-21-2017 08:53 AM

Top shelf products from an excellent businessman.

tthrew 02-26-2018 02:57 PM

Another Satisfied Customer
 
Based on VAF recommendations and reviews - I decided it was past time to replace my 2003 FWF Aeroquip hoses. I updated to Teflon - purchasing from TS Flightlines. I was not disappointed. Tom was very responsive and a pleasure to work with. I ordered my custom hoses on Monday and they arrived that Friday! All the hoses fit - no leaks - a quality product. A guy couldn't ask for more. Thank You, to Tom and his crew!

Jpm757 02-26-2018 03:12 PM

Tom is a great asset to the community!


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