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-   -   G3X System ID problem (https://vansairforce.net/community/showthread.php?t=140172)

bhester 07-23-2016 12:10 PM

G3X System ID problem
 
Steve, I have a problem with my system ID on the flygarmin site.
The one listed on the site does not match what my screens say :-(
I just purchased database update under the wrong ID and need to get it swapped over to the correct ID, I'm not sure where I got the one on the site. I've never updated the databases only the system software. I sent a email to g3xpert@garmin.com

g3xpert 07-23-2016 01:46 PM

Quote:

Originally Posted by bhester (Post 1097605)
Steve, I have a problem with my system ID on the flygarmin site.
The one listed on the site does not match what my screens say :-(
I just purchased database update under the wrong ID and need to get it swapped over to the correct ID, I'm not sure where I got the one on the site. I've never updated the databases only the system software. I sent a email to g3xpert@garmin.com

Hi Bobby,

I just checked and we haven't received an email from you. I sent you an email asking for the new System ID so we can update your account and re-issue your databases under the correct System ID.

Just for the record, there is no point in posting these types of customer support requests on VAF.

Thanks,
Steve

bhester 07-23-2016 02:42 PM

Please delete this thread
 
Problem solved
Please delete this thread

roofus4 07-22-2017 04:26 PM

Don't delete! It helps people like me that get that same message and are wondering what's up. So thanks for the post. Now I have an idea where to start.


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