Mike S
Senior Curmudgeon
I would like to express my thanks for the outstanding job that Abby did in creating the needed parts to finish up the interior of our RV 10.
Our plane has a custom headliner installed by a local shop, and that makes some of the fitting of other pieces a bit different than standard, and I have made a few alterations that also prevent the use of a "standard" one-size-fits-all type of interior, mainly the side panels.
When we started the interior, we selected Classic Aero to do the seats, and they are top notch items, we have no complaints of any kind with them. It was our plan to have Classic do the balance of the interior pieces, but they made a decision to back out of the RV 10 game.
So, here we were with a plane with seats from one vendor, headliner from another, and now we needed to get the needed items to finish the balance of the project------and had to find someone to do the work.
A call to Abby to explain the issue resulted in a request for photos, and after a few emails, many photos, and a couple of templates for the rear side panels, and Flightline got to work.
With the exception of the front side panels everything fit perfectly and matched the existing parts exactly. When I discussed the issue of the front panels with Abby, she told me to return them and tell her what was needed to make it right.
The new side panels she created worked just as I wanted---all is now fine
So, to summarize things----Flightline had to work with an existing non standard partially done plane, and match work done by two other vendors. Even though one item was a bit off due to the prior work, they remade the parts to fit my needs. This is simply outstanding customer care, and we are very pleased we decided to do business with Flightline Interiors.
Our plane has a custom headliner installed by a local shop, and that makes some of the fitting of other pieces a bit different than standard, and I have made a few alterations that also prevent the use of a "standard" one-size-fits-all type of interior, mainly the side panels.
When we started the interior, we selected Classic Aero to do the seats, and they are top notch items, we have no complaints of any kind with them. It was our plan to have Classic do the balance of the interior pieces, but they made a decision to back out of the RV 10 game.
So, here we were with a plane with seats from one vendor, headliner from another, and now we needed to get the needed items to finish the balance of the project------and had to find someone to do the work.
A call to Abby to explain the issue resulted in a request for photos, and after a few emails, many photos, and a couple of templates for the rear side panels, and Flightline got to work.
With the exception of the front side panels everything fit perfectly and matched the existing parts exactly. When I discussed the issue of the front panels with Abby, she told me to return them and tell her what was needed to make it right.
The new side panels she created worked just as I wanted---all is now fine
So, to summarize things----Flightline had to work with an existing non standard partially done plane, and match work done by two other vendors. Even though one item was a bit off due to the prior work, they remade the parts to fit my needs. This is simply outstanding customer care, and we are very pleased we decided to do business with Flightline Interiors.
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